Privacy Policy

Arctic Calm is committed to ensuring compliance with The General Data Protection Regulation (GDPR) (EU) 2016/679. We prioritize transparency regarding our methods of tracking and utilization of visitors' personal data, allowing individuals to freely access and review the specific processes involved.

At www.arcticcalm.com, we collect the following information:

Your name and surname

Your email address

Your physical address

Your phone number

Data regarding the browser and device used to access the store

Information regarding your navigation through the store

We gather contact details to facilitate the acceptance and processing of orders and to ensure the timely delivery of packages to customers. Additionally, we collect technical equipment details and on-site behavior data to enhance the user-friendliness of our store and personalize services for our visitors, such as automatic switching to the mobile version.

Our store collaborates with external companies to enhance service quality, and these third parties may access some of the personal data provided. However, access is limited to information necessary for them to fulfill their obligations. For instance:

Payment services utilize credit card information and personal details to verify and process payments.

Manufacturers and stock keepers use order contents data to assemble packages.

Postal services utilize name and physical address details to arrange product delivery.

Mass mailing services use email addresses to send relevant communications to subscribers.

By continuing to browse our webstore after reviewing this Privacy Policy, you provide consent for us to utilize your personal details as outlined above. If you do not agree to these terms, please exit the website.

For inquiries or requests regarding personal data, you may email us at support@arcticcalm.com to:

Receive a copy of the personal details collected.

Request deletion of personal details from our system.

Withdraw consent previously provided for data collection and usage.

We are committed to ensuring the security of your personal information throughout its retention and utilization processes. Thank you for your cooperation.